← Rewire

How can we help?

Real answers from real humans, usually within a day.
Email support@rewire.app

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings on your iPhone → tap your name → Subscriptions → Rewire → Cancel. Cancelling during a free trial means you won't be charged.

How do I get a refund?

Apple handles all refunds. Go to reportaproblem.apple.com, sign in, and request a refund for your Rewire purchase.

My plan doesn't fit me. Can I change it?

Yes — Settings → Retake plan match. Answering the three matching questions again re-scores you into a new plan. Your goals, hours, and streaks carry over.

I missed a day and lost my streak. Did I lose my colors?

Never. Streak counts reset, but every accent color you've unlocked stays unlocked. We don't take back what you earned.

When is app blocking coming?

Blocking runs on Apple's Screen Time framework and requires special approval from Apple, which we've filed for. It ships as a free update the moment it clears.

How do I delete my account and data?

Settings → Account → Delete account removes your account and all associated data permanently. You can also email us and we'll handle it within 30 days.

Is Rewire a medical app?

No. Rewire is a wellness and productivity app built with ADHD-friendly design principles. It doesn't diagnose or treat anything, and it's not a substitute for professional care.

Still stuck?

Email support@rewire.app with your device model and iOS version and we'll get you sorted.